We are currently looking for a PreSales Consultant based in Europe as
Project /Customer Success Manager, VSS – Dubai Based (m/f/d)
The proaxia consulting group ag is an international medium-sized management consultancy with its headquarters in Spreitenbach near Zurich (Switzerland) and branches in Europe and Asia. The combination of professional (English, among other things: competent, qualified) and axia (Greek: value) is, in our view, the most important guideline for consulting: to create lasting value for the customer in a pragmatic and goal-oriented manner. Trust, partnership, the will to perform and working as a team are the most important prerequisites for our joint success. Every one of our consultants acts and thinks entrepreneurially: we create lasting value for our clients.
Your role with us
- Overall responsibility of driving multiple VSS projects in parallel to successful implementations in collaboration with customers, partners and the proaxia team.
- Lead and manage crisis and de-escalate customer situations during the project. Actively participate in Project Steer-coms, identify project risks, roadblocks and ensure mitigation at the earliest.
- Drawing up the solution roadmap for the live customers identifying upsell potentials and mitigate any churn.
- Develop and maintain positive executive customer relationship and be a trusted advisor to the customers
- Being part of the pre-sales team, participate and lead the product demos, webinars, enablement workshops, when required.
- Develop and maintain communication structure with the customers, partner PMOs and proaxia management.
- Identify and utilize synergies between multiple ongoing projects collaborating with various proaxia project coaches.
With us you can expect
- An attractive and performance-oriented salary package.
- Working from home is standard for us.
- Short decision-making paths thanks to our flat hierarchy.
- Modern work equipment and collaboration technologies promote flexible and location-independent collaboration.
- Active and varied tasks with multi-national and well-known customers enable the further development of skills and personality.
- Individual development paths, development opportunities and further training as well as an intensive exchange of knowledge are part of proaxia's inspiring culture.
- National and international company events - we celebrate success together.
Your profile
- You hold a management degree and are an experienced, energetic, self-driven solution-oriented person.
- You have executed Project Management, Consulting and Sales/Pre-sales and Customer Success Management activities in your career.
- 10+ years of experience in SAP or similar solutions and preferably in the Automotive Dealer Management vertical.
- You like public speaking and interacting with Partners/Customers and excel in relationship building.
- Based in UAE or willing to relocate. Good command over English. Additional language knowledges like Arabic, German and Spanish will be a plus.
- Willing to travel up to 50%.
- Proactive and self-motivated, focused on delivering business value and getting things done in a collaborative and service-oriented manner.
Did we catch your interest?
We are looking forward to your application.
Please find more information about us at:
